Most people in big companies are administered, not led. They are treated as personnel, not people."

"All organizations are at least 50 percent waste -- waste people, waste effort, waste space, and waste time."

Make every decision as if you owned the whole company.

"Most computer technicians are complicators, not simplifiers. They're trying to make it look tough. Not easy. They're building a mystique, a priesthood, their own mumbo-jumbo ritual to keep you from knowing what they - and you - are doing."

True leadership must be for the benefit of the followers not the enrichment of the leaders.